PABC Fall 2010 Evening Lecture Series: Considerations for your Special Patients - Handling the Difficult Patient (Videocast)

This is the videocast (recording of live event held Sept 16, 2010). It will be made available for download  approximately one week after the event. You will received instructions via email once it is made available.

PABC Fall 2010 Evening Lecture Series: Considerations for your Special Patient

Lecture one: Handling the Difficult Patient with Barbara Picton BSR. M.Ed, RCC.

While physios are able to build great relationships with the majority of our patients, occasionally there comes along the ‘difficult patient’. What to do?

Barbara invites you to bring your ‘challenges’ to the meeting and use these difficult encounters to learn new effective and professional methods to cope better in the future.

Three important topics that we’ll explore are; grounding/centering/boundaries, understanding how conflict triggers you personally, and learning effective communication skills to use in times of stress.

Barbara Picton has been a physiotherapist since 1969 and a clinical counsellor since 1994. She works in private practice in Vancouver in both of these disciplines and also is an instructor at Vancouver Community College teaching ‘Basic Counselling Skills’. For more information on Barbara’s counselling practice see her web site, www.barbarapicton.com.

This Series is SPONSORED by SPORTMED Paris Orthotics